Clever PR cannot save Southern Rail
By
Dominic Hiatt
|
The Rhizome Blog
|
June 14, 2016
There are companies beyond the help of a PR rescue job. One of those is Govia Thameslink Railway (GTR), which operates Southern Railway, the Gatwick Express and Thameslink.They have one job – ferrying passengers from A to B – and most days they manage to royally balls it up. I’ve lived in Brighton for a mere six weeks. Because the train line is notoriously bad, I worked out a way I could avoid the commute before moving. But I appreciate I’m one of the lucky ones, with parents who live in London and allow me to sleep in their spare room two nights a week, and a job that allows me two days working from home.